Privacy policy

Ruby Café MTL is a dog-friendly brunch café at 3824 Rue Saint-Patrick, Montréal, QC H4E 1A4, inside the Doggieville MTL building.

Tatiana Custode is the person in charge of protecting personal information at Ruby Café MTL. She answers all privacy questions and requests. Write to info@rubycafemtl.com with “Privacy” in the subject line, or call (514) 931-9899.

• Newsletter: your first name, email, your dog’s name (optional), the emails you chose, your language, the date of your consent and how you found us (ad or email campaign tags, the referring website and the first page you visited).
• Reservations: made through Libro, which collects your name, phone number, email, party size and notes. Libro’s privacy policy also applies.
• Job applications: your name, contact details, CV, availability and anything else you send us.
• Messages: what you write to us by email, phone or social media.
• Website use: if you accept them, cookies and similar tools from Google, Meta and TikTok record the pages you visit, your device and the ads you clicked.

• To send the newsletter, offers and event emails you asked for.
• To manage your reservation and contact you about it.
• To review job applications.
• To answer your questions.
• To measure and improve our website and our ads.

We only send marketing emails if you check the consent box. Every email has an unsubscribe link, and you can also write to us at any time. We stop sending within 10 business days. We keep a record of your consent for 3 years after you unsubscribe, as CASL requires.

We never sell your information. We share it only with the service providers that help us run the café: our email platform, Libro, our website host and, if you accept cookies, Google, Meta and TikTok. Some of them store data outside Quebec, including in the United States. Before using them, we check that they protect your information properly.

Tools that can identify, locate or profile you are off by default. They are turned on only if you accept them, and you can change your choice at any time in your browser settings.

• Newsletter: until you unsubscribe, then 3 years for the consent record.
• Job applications: 12 months.
• Messages: as long as needed to answer you.

You can ask to see the information we hold about you, correct it, withdraw your consent, have it deleted or receive a copy. Write to info@rubycafemtl.com and we will answer within 30 days. If you are not satisfied, you can file a complaint with the Commission d’accès à l’information du Québec.

Only the staff who need your information can access it, and our providers use secure, password-protected systems. If an incident puts your information at risk, we will tell you and the Commission d’accès à l’information.

Our website is not meant for children under 14, and we do not knowingly collect their information.

We may update this policy. The date at the top shows the latest version.